As part of its latest customer service upgrade, on Thursday April 6, the low cost airline announced that passengers will now be able to book Ryanair connecting flights online. This is a first step towards a new system in which passengers will soon be able to book connecting flights offered by other carriers via Ryanair.
Ryanair has presented the fourth phase (year 4) "always getting better" initiative aimed at improving customer services, both on the web and in the air. Among the novelties on offer in this upgrade, the option to reserve connecting flights will be seen as a major step forward. Ryanair has yet to provide details of the date in 2017 when it will be possible to book connecting flights offered by other airlines.
The Irish carrier also plans to introduce an "express booking" system that will allow travelers to save preferred bundles of bags, extras, seat preferences and so on in their user profiles, and thus purchase a flight with two or three clicks. Travelers who purchase seats will also benefit from “auto check-in, which will enable them to simultaneously check in for both legs of round trip flights.
Finally, the low-cost company has promised an upgrade to its "Ryanair Rooms" system, which enables passengers to book hotel rooms.
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