Chaos ensued at Delhi airport on Friday after passengers created a commotion over a 7-hour delay of their SpiceJet flight. The airline promptly released a statement clarifying that the fliers were “duly informed of the schedule changes”.
A group of passengers, travelling on a SpiceJet flight from Delhi to Patna had a heated moment with the airline staff over the delay on Friday afternoon. In a video shared by an irate passenger, a group of people could be seen arguing with the airline staff.
“Today at about 3:10 pm, it came to notice that a group of passengers bound for Patna by Spicejet airline flight no. SG-8721/STD were creating nuisance at domestic boarding gate 54. On query, it was learnt that the flight was delayed for more than 7 hrs as the incoming flight arrived. On this , the group got frustrated and started creating nuisance with airlines’ staff at B/Gate area. The same was informed to B/G I/C who along with QRT responded at the location and pacified the matter,” the Airport Authority said in a statement.
#WATCH | Delhi | “Today at about 3:10 pm, it came to notice that a group of passengers bound for Patna by Spicejet airline flight no. SG-8721/STD were creating nuisance at domestic boarding gate 54. On query, it was learnt that the flight was delayed for more than 7 hrs as the… pic.twitter.com/bugwhjdYOK— ANI (@ANI) December 1, 2023
Responding to the incident, SpiceJet also issued a statement stressing that the flight timings were changed last night and the passengers were “duly informed” about it.
“Today’s SpiceJet Delhi-Patna flight SG 8721 has already landed at its destination. The flight’s departure had been revised last night and passengers had been duly informed about the revised departure time at 12.40 a.m. last night itself so that they could accordingly plan their travel to the airport,” the airline said in a statement.
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