The incident happened on May 3 when the senior citizen was catching a flight from Delhi to Kolkata.
New Delhi: The son of an elderly passenger has accused Jet Airways of “harassing” his mother, recounting the "nightmarish" experience in a Facebook post.
Due to the impact of the fall, Bhatia's mother also sustained injuries. “The doctor at the airport told that the cut on the chin was so deep that he could not stitch it and that a surgery had to be done,” the former lawyer says.
The deadline is 60 minutes for passengers arriving without check-in baggage. The airline also indicates that the passenger fell unconscious because of her ill-health.
"Medical investigations revealed her to be a diabetic with low haemoglobin."
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