New Delhi: Tata Consultancy Services (TCS) is on an expansion spree. The contracts signed recently by the software exporter are to the tune of over $1 billion dollars, which includes the latest one with telecom major BSNL worth $140 million and the biggest being $800 million with UK-based Pearl Group.
TCS was also heard to be close to entering a contract worth $1.5 billion with UK’s largest firm Prudential Insurance.
All seems well with the number of multi-million deals coming its way, however concerns like attrition and a shortage of IT talent is also in front of the key player in India’s IT market.
As per the latest Forrestor report, over 60% of the captive centres in India are struggling due to lack of management support, spiraling costs, skyrocketing attrition and a lack of integration.
In fact now TCS and its counterparts in the industry are hiring freshers, Science and Math graduates to fill in the talent pool.
Of course training the ‘starters’ pilot batches incurs huge costs, but the perhaps its the only alternative left with the IT companies now that majority of experienced IT professionals are choosing entrepreneurships or bagging plum offers abroad.
As per the deal, TCS will provide BSNL a comprehensive range of services to upgrade existing systems and processes to the next generation convergent billing system.
TCS will lead the project along with a large team of hardware, software and application partners. “The project with BSNL is testimony to TCS’ ability to help customers experience certainty by leveraging our superior capabilities in systems integration using cutting-edge technologies as well as our strong domain knowledge in the telecom sector,” said S Ramadorai, CEO and MD, TCS was quoted as saying.
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