New Delhi: India’s Business Process Outsourcing (BPO) firms recorded a whopping 47 per cent growth in exports during the year 2006-07, with their contribution standing at Rs 20,890 crore.
A recent study by the magazine Dataquest revealed that Genpact stands at the top slot among the BPO companies with revenues of Rs 2,220 crore.
On the next four positions were Transworks at Rs 1,510 crore, IBM Daksh at Rs 1,260 crore, TCS BPO at Rs 1,107 crore and Cambridge Solutions at Rs 1,000 crore.
The top 20 BPO companies added 57,784 new employees during the year and employed 216,967 people at the end of this financial year, the survey said adding these companies grew by 59.4 per cent and contributed Rs 16,094 crore, nearly three-fourth, of the total BPO exports.
The research did not include captive offshore units of the companies. The survey said the BPO exports from India have overtaken the captives' exports. "This change has happened because of two reasons -- captives have not grown much and the revenues of large Indian third party providers like Genpact, Transworks and TCS include significant onshore components now, because of acquisitions.
The next five slots have been captured up by WNS Global Services (Rs 990 crore), Wipro BPO (Rs 935 crore), Convergys India (Rs 890 crore), Firstsource (Rs 809 crore) and HCL BPO (Rs 746 crore).
Last year, five Indian BPO firms have got listed on the stock markets.
WNS was the first to get listed abroad on the New York Stock Exchange in July 2006 followed by EXL Service, Genpact, Firstsource Solutions and HTMT Global, part of the Hinduja Group's Hinduja TMT.
With inputs from PTI
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