New Delhi: An Air India passenger on Wednesday took to Twitter to complain about a cockroach being found on a food plate at the airline's lounge for premium passengers at the Delhi airport, forcing the airline to apologise.
"Dear @airindiain cockroaches on food plates at your Delhi Lounge for business and first class passengers. Disgusting," Harinder Baweja, a journalist by profession, tweeted along with a picture of a roach on her plate.
Dear @airindiain cockroaches on food plates at your Delhi Lounge for biz and first class passengers. Disgusting pic.twitter.com/LEy9GtrgTY— Harinder Baweja (@shammybaweja) December 20, 2017
The airline apologised for the incident on the micro blogging site and said the catering services provider had been asked to take corrective measures.
Ma'am we have alerted the agency managing lounge at T3. Necessary corrective measures are being taken immediately. We deeply apologise for this incident.— Air India (@airindiain) December 20, 2017
"We are sorry to hear this, Ms Harinder...We have alerted the agency managing lounge at T3 (Terminal 3). Necessary corrective measures are being taken immediately. We deeply apologise for this incident," it responded in a series of tweets.
An airline source said that Air India subsidiary Hotel Corporation of India, which manages Centaur group of hotels, provides catering services at its lounge.
This is not the first time that a cockroach has been found in food served by the government-owned carrier. Last month, a passenger flying to Chicago tweeted a photo of a dead cockroach they claimed was found in a meal served on-board.
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